Please follow these steps below to resolve this error:
1. Click Start >> click Run >> type " %LOCALAPPDATA%\Microsoft\Media Player ", and then click OK .
2. Select all the files within this folder , and then delete the files. (You do not have to delete the folders that are inthis folder.)
3 . Restart Windows Media Player. (Windows Media Player automatically rebuilds the database.)
If this does not resolve the error, clear the Windows Media Player database cache files with the following steps:
1. Click Start >> click Run >> type %LOCALAPPDATA%\Microsoft , and then click OK.
2. Select the Media Player folder , and then click Delete on the File menu.
3. Restart Windows Media Player .
(Windows Media Player automatically rebuilds the database.)
